Framework Detail
Each pillar below combines a clear intent with practical checks. Use the intent paragraph to explain the standard, then use the checks as audit points, training prompts, or action-plan inputs.
Go see the flow end-to-end and capture real data in place.
In practice, this means leaders should verify visible standards, assign ownership, remove blockers, and confirm that the team can repeat the expected behavior without additional explanation.
- Walk inbound → putaway → pick → pack → load → returns
- Time key steps (takt, dwell, queue, touches)
- Measure travel distances in high-traffic lanes
- Photo-map waste hotspots and obstructions
- Note rework loops and information handoffs
- Log safety risks seen during the walk (near-miss context)
Classify waste and size the problem before jumping to fixes.
In practice, this means leaders should verify visible standards, assign ownership, remove blockers, and confirm that the team can repeat the expected behavior without additional explanation.
- Sort findings into the 8 wastes (DOWNTIME)
- Rate frequency and impact (time, cost, quality, safety)
- Identify root-risk areas (congestion, ergonomics, errors)
- Quantify baseline (e.g., sec/pick, meters/order, %accuracy)
- Draft initial opportunity backlog with rough benefit
Find causes and confirm the area is ready to change.
In practice, this means leaders should verify visible standards, assign ownership, remove blockers, and confirm that the team can repeat the expected behavior without additional explanation.
- Run 5 Whys or fishbone with operators and leads
- Check constraints: space, IT/WMS, contracts, skills
- Write a clear problem statement and target condition
- Align stakeholders and agree on guardrails (safety/legal)
- Prepare measurement plan and data owner
Design quick trials or a focused kaizen event.
In practice, this means leaders should verify visible standards, assign ownership, remove blockers, and confirm that the team can repeat the expected behavior without additional explanation.
- Generate countermeasures (layout, slotting, method, kit)
- Prioritize by impact × effort × risk
- Design a 1–2 week trial or 3–5 day event
- Set success criteria and data capture method
- Brief team; confirm stop-work/stop-trial triggers
Align to site goals and assign roles for execution.
In practice, this means leaders should verify visible standards, assign ownership, remove blockers, and confirm that the team can repeat the expected behavior without additional explanation.
- Link to site goals: Safety, OTIF, Cost/line, Quality
- Approve scope, budget, and resources as needed
- Assign event lead, area owners, data/IT support, safety
- Publish day-by-day plan (map→analyze→try→standardize)
Track results during/after the change and visualize them.
In practice, this means leaders should verify visible standards, assign ownership, remove blockers, and confirm that the team can repeat the expected behavior without additional explanation.
- Track leading: travel time, touches, changeover, near-miss rate
- Track lagging: OTIF, lines/hr, damages, mis-ships, LTI
- Show before/after photos and daily trend tiles
- Run quick operator feedback and usability checks
Lock in what works; adjust systems and training.
In practice, this means leaders should verify visible standards, assign ownership, remove blockers, and confirm that the team can repeat the expected behavior without additional explanation.
- Update SOP/WI and visual work aids
- Adjust WMS rules (slotting, waves, tasks) if needed
- Update skills matrix; schedule training & sign-offs
- Add checks to layered audits and 6S boards
Verify the gain holds and scale where it fits.
In practice, this means leaders should verify visible standards, assign ownership, remove blockers, and confirm that the team can repeat the expected behavior without additional explanation.
- Verify at 30/60/90 days; address drift
- Create a simple replication kit (layout, settings, tips)
- Spread to sister areas with context tweaks
- Maintain an improvement kanban (idea→trial→scale)
Share lessons and keep ideas flowing.
In practice, this means leaders should verify visible standards, assign ownership, remove blockers, and confirm that the team can repeat the expected behavior without additional explanation.
- 60-second lesson learned at huddles
- Recognize contributors tied to outcome
- Keep a lightweight suggestion system with fast feedback
- Publish a one-pager or short clip for the change